FAQ
Size And Fitment
Our abayas are designed in one size, fitting a range of XS to XL. The fit varies based on height:
Everything About Our Delivery
We will always process and arrange orders for delivery to the address provided by the customer at the time of purchase. It is the customer’s responsibility to ensure that the address is correct and complete. We are not liable for any issues arising from incorrect or incomplete addresses, including delays or non-delivery. Additionally, if the customer is unavailable to receive their parcel, it is not our responsibility. In such cases, the courier may leave a note, card, or a message via tracking, informing the customer of the next steps. It is the responsibility of the recipient to follow up on any such messages or instructions. This policy also applies to international deliveries, and the customer must ensure that they are available to receive the parcel or that appropriate arrangements are made for delivery. We recommend double-checking all delivery details to avoid any inconvenience or issues with the order.
If you need any further assistance, please don’t hesitate to reach out to us at alshamsldn5@gmail.com. We’re here to help!